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Please note: agenda and/or speakers may vary slightly for each Workshop. |
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All workshop topics are Health-department approved for ongoing, annual Continuing Education requirements for Administrator, Managers and Alternates. |
Basic Administrator/Manager Workshop
(First 4 hours of required initial 8 hours) |
1. Home Care Overview
2. Types of Providers
3. Start-up: Overview of Requirements & Resources
4. Administrator/Manager Responsibilities
5. Overview: Owner/Operator Skill Requirements
6. Colorado Licensure: Types, Requirements, Enforcement of Standards
7. Minimum Policy & Procedure Set for All Agency Types
8. Care Coordination: Internal, External, Training of Staff, Working with Other Professional Service Providers. Limitations of Personal Care versus Skilled Care
10. Responsibility and Compliance Evidence with Relevant Law and Regulation
11. Key Federal Regulations Affecting the Aged, Ill, Disabled
12. Consumer Satisfaction: Colorado Standards, CAHPS
13. Consumer Rights: Assurances, How to Demonstrate Consumer Understanding
14. Advance Directives
15. At Risk Adults, Elder Mistreatment, Abuse, Neglect, Financial Exploitation, Investigation, Reporting, APS, Chapter II |
Basic Administrator/Manager Workshop
(Second 4 hours of required initial 8 hours) |
16. Governing Body, Legal Responsibility & Authority
17. Oversight of Policies and Procedures
18. Job Descriptions
19. Administrator/Alternate Administrator, Credentials
20. Overall Operation of Agency, including Implementation of Budgeting and Accounting System
21. Annual Program Evaluation and Meaning of Adequate, Appropriate, Effective, Efficient
22. Professional Advice, Professional Advisory Committee Membership and Responsibilities
23. Organization Chart Standards
24. Complaints/Occurrences/Incidents: Reporting, Investigation & Resolution
25. Quality Management Plan-Colorado Requirements
26. Risk Management, Outcome Based Quality Improvement |
Additional Training Topics
(May be presented in any combination or order via interactive Webinar or Workshop) |
27. Key P & Ps : Admission, Discharge, Ongoing Training for Safe and Adequate Care
28. Factors Affecting Agency Purpose and Key Policies & Procedures
29. Personnel: Recruitment, Qualifications, Experience, Selection, Competency, Duties,
30. Orientation of New Staff, Regularly Scheduled In-Service Education Programs, Opportunities for Continuing Education
31. Personnel Supervision and Ongoing Training
32. Personnel Record Content and Policies, Criminal History Checks
33. Consumer Record Content and Policies
34. Ethics: How the Ethical Culture of the Agency Impacts Operations
35. Staffing methodologies and oversight of scheduling
36. Initial and Comprehensive Assessment
37. Plan of Care
38. Care Coordination and Communication
39. Ongoing Review: Plan of Care and Discharge
40. Medication Management
41. Extended Care
42. Skilled Nursing
43. SN Supervision and Delegation Rules in Colorado
44. Certified Nurse Aide Orientation,Training, Supervision
45. Certified Nurse Aide Written Assignment
46. Therapy & Medical Social Services
47. Therapy Services and Supervision
48. PCW/Homemaker Orientation, Training, Supervision
49. PCW/Homemaker Written Assignment
50. The Survey: Initial, Ongoing, Complaint-initiated
51. Needs of fragile, ill and physically and cognitively disabled in the community setting with special training and staffing considerations
52. Behavior Management Techniques
53. Consumer-centered Care/Services, Psychosocial Indicators
54. Annual Operating Budget and Capital Expenditure Plan
55. Financial Management, Cost Reporting, Maximizing Revenues
56. Implementing a Budgeting and Accounting System
57. Marketing, Expansion & Service Offering Strategies
58. Marketing, Advertising and Promotional Information of Care, Treatment and Services Provided
59. Stark Rules
60. Audits: RAC,
61. Preventive Services: Risk factors, Frequency
62. Money Follows the Person and Other Trends in Medicare/Medicaid
63. Administrator/Manager – recap of overall responsibility
64. PAC/Gov Board
65. Emergency Preparedness
66. Infection Control
67. Communicable Disease Prevention & Management
68. Fall Prevention Awareness
69. Skills and Teaching for Consumers, Authorized Representatives, Families and Other Professional Service Providers
70. Community Resources for the Medical and Nonmedical Consumer
71. Change in Condition
72. Complaint Investigation
73. Adult Protective Services
74. Abuse and Neglect
75. Depression Awareness
76. Mental Illness
77. Dementia
78. Consumer Rights
79. Alzheimer Disease
80. Boundaries
81. Restraint Policy
82. Aging Process
83. Grieving
84. Psychosocial Environment
85. Conflict Resolution
86. Workplace Violence
87. Sexual Harassment in the Workplace
88. Management Styles
89. Empowerment Techniques for Staff Building
90. Productive Communication with Employees |
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