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Administrator Training for 'All Agency Types' moved to on-line-only in 2020 due to COVID-19

 

Quality Improvement in Healthcare

IHI collaborated with Dr. Mike Evans, Associate Professor of Family Medicine and Public Health at the University of Toronto, to create a dynamic, animated whiteboard video that introduces the concepts of quality improvement in health care. Dr. Evans has become well-known in health care circles for his fast-paced videos that have attracted millions of views on YouTube.

In the video, Evans starts with a simple question: Why should you care about quality improvement? He presents a brief history of QI (including a "Mount Rushmore" of improvers), then touches on system design, the Model for Improvement, and the familiar challenge, "What can you do by next Tuesday?" — all in less than nine minutes! 

So press play, sit back, be on the lookout for a Don Berwick cameo, and, as Dr. Evans says in the video, leave us some feedback in the Comments box below.